How to Build Your Recommendation Engine
March 3, 2022
For as long as there has been commerce, vendors have been considering how to present their...Insights: Blog Posts
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Let’s Talk Recommendation Engines: Buy or Build?
As the existence and usefulness of recommendation engines have moved from the cutting edge of data science to the mainstream, we have seen a proliferation of plug-and-play products that connect to...
Connected Data: The Modern-Day Gold Rush
July 13, 2021
In 1848, California and the entire United States were changed forever following the discovery of a...
3 minute read
Artificial Intelligence: Don't Get Lost in the Hype
May 17, 2021
Almost 90% of all executives say that artificial intelligence (AI) presents an opportunity....
4 minute read
How to Ramp Up Automation in a Call Center Upgrade
April 14, 2020
This is the third in a series of blogs about improving your call center.
2 minute read
Digital Twins: Mining the Potential of Real-Time Modeling
January 28, 2020
The appeal of a digital twin is obvious: You deploy a digital model that mimics real-world behavior...
2 minute read
Predicting Customer Intent: It’s All About Impact
January 15, 2020
Using predictive algorithms in customer care poses a challenge you might not anticipate: Accurate...
2 minute read
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